Accommodation services staff

Support of the residents in the halls is the responsibility of the Manager of Accommodation Services, Events and Activities co-ordinator, Night Manager, a team of five Residential Assistants (RAs) and our fantastic team in the Accommodation Office.

Duties and responsibilities of support staff include looking after student welfare, community development and ensuring that members of the halls community live in an environment that is both conducive to academic work and provides a positive social experience.

The Manager of Accommodation wants to make sure that all our students have a great experience during their time at Lincoln. This is balanced by ensuring that a positive and supportive environment is provided so that students can achieve their academic goals. The Manager provides support to the Residential Team and the Administration Team.

The Night Manager's key task, along with the rest of the residential team, is to provide an environment where people respect one another and behave in a considerate way towards fellow hall mates and staff. The Night Manager spends time in the evenings building positive relationships with residential students and staff. They assist in managing the welfare needs and they assist in the management of student behaviour.

Residential Assistants (or RAs) are full-time senior students who live in flats in the Halls. They are available to assist with problems residents may be having and also organise a variety of sporting and social events to promote Halls spirit. RAs are the first point of call for any issues that may arise in and around the Halls during the course of the year.  The RA's take a mentoring role for all 1st year residential students.

Residential Assistants also have a role in the management of student behaviour and as such are responsible for the physical, academic and emotional well-being of the residents in their area. This role is based on the development of a cooperative approach between the Residential Assistants and residents in maintaining an acceptable standard of behaviour.

In the unlikely event of unacceptable behaviour and residents becoming uncooperative, Residential Assistants are instructed to report the incident to the Accommodation Manager who then takes the appropriate course of action.

All Residential Assistants and Night Managers are trained in first aid, listening skills and cultural sensitivity.

Residential Assistants are required to plan a number of activities per term, in past years these have ranged from bus trips, barbeques, rugby matches, awards nights, and everything in between. If you have any ideas for an activity or would like assistance in planning an activity you are encouraged to contact your RA.

Residential Assistants are appointed on the basis of their familiarity with the requirements of university study and the operations of the campus, coupled with their enthusiasm to assist in the development of the social and academic well-being of others. Residential Assistants play an important role in your day to day living and they strive to make the Halls a great place to live.

The accommodation office is located on Farm Road. It is open Monday to Friday, 8.30am to 4.30pm.

Office staff are available to assist residents with any of the following:

• Any problems with your accommodation
• Maintenance issues 
• Bus timetables
• Fees payment
• Washing powder

Contact Accommodation Services

Phone: 64 3 3 325 3620
Fax: 64 3 325 3831
Email: accomm@lincoln.ac.nz

Accommodation Services
PO Box 85084
Lincoln University
Lincoln 7647
Canterbury
New Zealand