Student Health and Support

Phone:+64 3 3253835
Fax:+64 3 3253881
EDI: lincuniv

During the academic year our clinic runs from 8.30am - 4.30pm.

During summer school and semester breaks we are open 9.00am - 1.00pm (or by arrangement).

Students living in residential halls may wish to contact their residential assistant (RA) for assistance.

Need help after hours?
For an ambulance dial 111. For after hours medical care phone +64 3 3253835

Urgent mental health care
Please contact Psychiatric Emergency Services on +64 3 364 0482 or 0800 920 092 (New Zealand only).

The nurses and doctor offer a broad range of primary health care clinical skills. They work collaboratively with other members of the team to support your health and well-being whilst living on-campus.

The clinical psychologist and mental health nurse are both experienced at providing support, guidance and counselling for all kinds of issues that may arise during the year. These might include coping with life on-campus and in a new country, balancing home, work or study.

We acknowledge that living in a new environment presents unexpected challenges so the International student advisor is employed to offer practical support for any complex issue that is of concern. This may relate to insurance claims, visa issues, accommodation or other personal situations.

The inclusive education staff offer support strategies to lessen the impact of any illness injury or disability which may affect your learning or formal assessments during your course of study.

Consultations are available for the same reason you would see your usual health provider at home. These reasons may include:

• Health assessments for illness, injury, sports medicine or disability
• Health advice and education
• Medicals, including immigration medicals
• Childhood immunisations
• Sexual health / contraception
• Mental health / counselling
• Dietary advice
• Sleep disturbance
• Mole checks / minor surgery and liquid nitrogen
• Travel medicine / vaccinations

Referrals:  If our clinic does not meet all your needs referral to another facility can be made.  In certain circumstances financial assistance may be made available.

Domestic students
As Student Health and Support belongs to a PHO (Partnership Health Canterbury) it is significantly cheaper for consultations (in some cases free) and for prescriptions for students who make the choice to enrol with Student Health and Support.

Enrol
To do this you need to fill out an enrolment form. The form is available from Student Health or your registration pack.

International students
If you enrol and attend Student Health and Support we have arranged a direct billing system with the University's preferred provider. We have a form available at Student Health and Support for your enrollment.

Complaints/suggestions procedure
We need to know if you are not satisfied so that we can improve our service.

How do I complain?

• In the first instance, we suggest you bring your concerns directly to Student Health and Support.  The complaint will hopefully be resolved to your satisfaction.
• If you are not satisfied or do not feel confortable with this you may contact LUSA.
• Alternatively, you could put your complaint or suggestion into the "suggestion box" in Student Health and Support.
  

Where else can I complain to?
The Health and Disability Commissioner
PO Box 1791
Auckland

Phone: 0800 112 233

The clinic also offers Aegrotat assessments that apply to students who have missed deadlines or exams or believe injury or illness has impaired their performance.

 Domestic Students 

prices effective from 10th January 2012

International Students
Prices effective from 10th January 2012

* We reserve the right to charge for any missed appointments.
** Studentsafe accounts are able to be direct billed.
 

Contact Student Health and Support...

Visit reception and make an appointment.
Phone: +64 3 325 3835
or 64 3 325 2811 extn. 7835
Email: healthsupport@lincoln.ac.nz