About Information Technology Services

Information Technology Services (ITS) provides a range of computing, telephony, audio-visual and photographic services to Lincoln University. ITS also provides IT asset management and IT project management services to the wider campus community.

ITS comprises five main functional groups: Administration, Applications Group, Customer Services, Infrastructure, and Project Office. 

 

Service Desk

The Service Desk is the first point of contact when requiring IT assistance.

The Service Desk is open between 8.30am - 4.30pm weekdays and extended hours during term-time ( 8:00am - 5:30pm ).

Phone: +64 3 325 3636 or dial 8048 on campus
Email: ithelp@lincoln.ac.nz 
Location: Level 2, George Forbes Memorial Library (Ivey Hall)

Administration Group

Title Personal
Acting ITS Director  Stuart Reilly 
ITS Administrator Kerry Hall
IT Asset Manager Scott Walters

 

Applications Group

Title Personnel
Applications Architect & Group Manager Mark Boomer
Online Services Manager Dorje McKinnon
Applications Developer John Broadhurst
Senior Applications Developer Nicholas Goodey
Applications Administrator Kath Falkingham
Project Manager & Business Analyst Peter Morris
Database Administrator Quck Choi Voon
Applications Developer Vasile Ionita

 

Customer Services Group

Group/Title Personal
Group Manager Andrew Frapwell
Audio-Visual Services Kay Barker
Desktop Team Paul Helleur (Leader), Gerald Freeman, Brenda Lord, Rob Reid
Service Desk Tracy Close (Team Leader), Andrew BirdVicky Paton, Andre Cargill , Grant Powell, David Steer
Photography/
Digital Imaging
David Hollander

 

Infrastructure Group 

Title Personnel
Technical Architect & Group Manager Stuart Reilly
Security Architect Royston Boot
Systems Engineer Marcus Holland
Systems Engineer Arno Jahn
Systems Engineer Martin Parker
Systems Engineer Alastair Sheppard
Systems Engineer Ayingaran Sundaralingam
Systems Engineer To be appointed

 

Project Office

Title Personnel
Applications Manager Mark Boomer
Infrastructure Projects Martyn Brown

Business Projects

Position vacant

 

Contact details

Information Technology Services
Lincoln University
PO Box 84
Lincoln 7647
New Zealand

Administration phone: +64 3 325 3825
Fax: +64 3 325 3865


Page last updated on: 12/03/2012