Cisco SSL VPN Client operating instructions

Once connected to the Lincoln SSL VPN, you can map your H: (Home directory) or S: (Share directory) for direct access, or set up a uniflow printer. In some cases, you can connect directly to the computer you use at Lincoln University.

Follow the instructions below to connect to the Lincoln SSL VPN, then follow any other set of instructions depending on what you need access to:

Connecting

If you are a postgraduate student or a staff member using a non-Lincoln University computer/laptop, you will first need to download and install the client.

Steps requied Screen shots

Make sure you have an active internet connection

Double-click the SSL VPN icon on your desktop or click the one on your 'Start menu'

 or

The SSL VPN security check will run, you need to see three green traffic lights to continue. Press the 'Connect' button.

Go to the 'Trouble shooting' instructions (on this page) to find out what to do if you see red lights on the Security Checker.

Enter your Lincoln University username and password in the boxes, then click Connect.

If you don’t see the username and password boxes, click 'Select'.

Once connected, the Cisco SSL VPN client automatically minimises to the 'System Tray' (in the bottom right corner) and usually Auto-hides.

It is a good idea to have it visible in the system tray all the time.

Right-click the Tasklbar (the strip accross the bottom of your screen) | select 'Properties'

'Customize' and set to 'Show icon and notifications' for the Cisco AnyConnect VPN Client Connected:

Either,

Check (tick) the 'Always show all icons and notifications on the tasbar' option (bottom left corner)

or

In the list of icons, go to the 'VPN User Interface' and select 'Show icon and notifications' from the drop-down options

 

Using the VPN

At this stage, the SSL VPN is just a network connection and isn’t yet configured to run any scripts.
The most important thing to remember is anytime you get prompted for your Lincoln username and password (like when adding a printer, or mapping a drive) type LU\ infront of your username.

 

 

 

 

 

Web Browsing

Steps required Screen shots

Once connected, all your web traffic flows through the SSL VPN so if you want to view any non-Lincoln website whilst connected, you need to use the Lincoln web proxy server.
The easiest way of doing that is setting your web browser to automatically detect a proxy server then it will work fine when you are connected directly to the Internet as well.
This is how to configure Microsoft Internet Explorer (IE) to autmatically detect a proxy server. Once this setting has been changed, it will remain this way so this is usually a one-off setup requirement

 Click on the 'Tools' menu

Select 'Internet Options'

On the 'Connections tab', under 'Local Area Network LAN Settings', click the 'LAN settings'

Check (tick) 'Automatically detect settings' and click 'OK' and 'OK' again (on the 'Internet Options' window)
 

Disconnecting

System tray Right-click | Disconnect, or double click the system tray icon and click Disconnect on the Connection tab.
 

Remote Desktop to your Office computer

As long as Remote Desktop is enabled on your computer and you are authorised to use it, you can simply run the Remote Desktop Client from your Start menu and specify your MB number.

Steps required Screen shots
Connect to the 'Lincoln SSl VPN' first
Click on the 'Windows button' (aslo called 'Start')
Type 'Remote' in the 'Search programs and files' box (this will auto-complete as you type, so you usually only have to type a few letters to get the right application)

Select 'Remote Desktop Connection' from the list

In the 'Computer' field, type the MB number of you Lincoln computer, Click 'Connect'

Enter your Lincoln University username and password. Type LU\ infront of your username 
Once connected, you will be viewing the desktop from your LU computer and have access to everything available to you on that machine
If you have any problems, contact IT Service Desk

 

Mapping Network Drives

H: (Home directory)

Steps required Screen shots

You can map your H: drive (Home directory) and S: drive (Share directory)
When you map your H: drive, you will need to specify the UNC path: \\lincoln.ac.nz\user\X\usercode
Where X is the first letter of your usercode. So for example the user bloggsj2 would use: \\lincoln.ac.nz\user\b\bloggsj2

Windows 7 Explorer makes it very easy to map a drive, and your credentials will be remembered between connections. Open Windows Explorer.

Click 'Computer' (left side list)

On the toolbar, click 'Map network drive'




Choose a letter for this drive; next to 'Drive' click the down-arrow and select the letter you want (you can choose any letter so long as it is not already in use by another drive. Choose H if you can, otherwise any one you like)

You can’t (easily) browse for the drive, so you will have to type the UNC path into the 'Folder' box. As explained above, type \\lincoln.ac.nz\user\b\bloggsj2 replacing 'b' with the first letter of your username and 'bloggsj2' with your complete username

Check (tick) the 'Connect using different credentials' option, then click 'Finish'

You’ll be prompted for your Lincoln University username and password. Type LU\ and then your username in the username field. Check the 'Remember my credentials' option if you want to connect automatically in the future

Once connected, your H: will be visible in Windows Explorer under "Network Location'


 

 

Mapping Network Drives

S: Drive (Share directory)

Steps required Screen shots

You can map your H: drive (Home directory) and S: drive (Share directory)
When you map your S: drive, you will need to specify the UNC path: \\c-fs4\LUShare
Where c-fs4 is the server name.

Windows 7 Explorer makes it very easy to map a drive, and your credentials will be remembered between connections. Open Windows Explorer.

Click 'Computer' (left side list)

On the toolbar, click 'Map network drive'




Choose a letter for this drive; next to 'Drive' click the down-arrow and select the letter you want (you can choose any letter so long as it is not already in use by another drive. Choose S if you can, otherwise any one you like)

You can’t (easily) browse for the drive, so you will have to type the UNC path into the 'Folder' box. As explained above, type \\c-fs4\LUShare

Check (tick) the 'Connect using different credentials' option, then click 'Finish'

You’ll be prompted for your Lincoln University username and password. Type LU\ and then your username in the username field. Check the 'Remember my credentials' option if you want to connect automatically in the future

Once connected, your S: will be visible in Windows Explorer under "Network Location'. You will be able to see many folder, but you can only see files in folders you have rights to.

 

Adding a Uniflow printer

Steps required Screen Shots
Click on the 'Windows button' (aslo called 'Start')

Select 'Devices' and Printers'

From the toolbar, select 'Add a printer'

Select 'Add a network... printer'

Click 'Stop' to halt the search

Select 'The printer that I want isn't listed'

In the 'Printer' field, type \\v-rprint1.lincoln.ac.nz

You’ll be prompted for your Lincoln University username and password. Type LU\ and then your username in the username field. Check the 'Remember my credentials' option

You will be presented with a list of printers on \\v-rprint1.lincoln.ac.nz, select 'FollowMe_BW'


Confirm the trust alert, and the Uniflow printer driver will be downloaded. This may take a few minutes. Once downloaded install the printer driver making sure you uncheck the 'Set as defalt printer' option. Next time you view 'Devices and printers' you should see 'FollowMe_BW' and your can right-click it to see the current printing queue.

 

Trouble shooting

 

Checks passed - click CONNECT to continue

    

Problem Found - click 'Action Centre' to look for possible solutions

Checks passed -click on CONNECT to continue Problem(s) found - click Action Centre to look for possible solutions

You may have trouble connecting via the SSL VPN if you attempt soon after logging in on your computer. This could be because the security checker relies on the Windows 'Security Center' service to be running. On Windows 7 this service is set to 'Automatic (delayed start)' at startup by default so Windows 7 boots faster. This means you may have to wait a couple of minutes after you boot up and login to your PC before being able to connect. If the Security Center service isn’t running, then you will see three red stop lights in the checker, even though nothing appears wrong when you open the Action Centre. You can either wait at least two minutes from login before connecting the SSL VPN, or you can change the Security Centre service startup to Automatic rather than 'Automatic (delayed start)' .

If this does not solve your connection issues, please contact IT Service Desk for assistance 


Page last updated on: 23/11/2012