Office 2010 has now been pushed out to all staff and postgraduate PCs.  If you don't have it yet, then it is probably queued up and waiting for you to log out.  Just leave the PC powered on, but log out for around half an hour and it will install automatically.

Welcome back to returning staff and students and greetings to those of you who are new to Lincoln in 2012.

Since the end of the main semester 2011 there have been quite a few changes across campus including new computer suites, internet kiosks, upgrade of teaching spaces to Microsoft Office 2010 and many groups on campus have been relocated including ITS who are now housed temporarily on the 1st and 2nd floor of the Library.

Snap have been advised of the problem and ITS have told them a resolution is urgent.
We have no ETA for a resolution as yet.

THIS ISSUE HAS NOW BEEN RESOLVED.

With Hilgendorf and Union buildings being vacated, ITS will be operating at reduced capacity whilst located in temporary accommodation within the Library. ITS primary focus is on the required moves of people and equipment to their new locations.

At approximately 4pm today (9th Sept) Microsoft came under a sustained Denial of Service (DoS) attack, this has resulted in our students being unable to access their Microsoft hosted Student Email.

At time of testing we established that email was still being delivered and any forwarding rules in place were still working as designed.

Microsoft will be giving this their utmost attention, and we envisage a timely restoration of service.

All D Suite Student Computer labs will be closed and unavailable this weekend ( 2/July/2011 until 5/July/2011) due to the 48 hour challenge.

Any concerns or issues please contact the Service Desk ext 8048 or ithelp@lincoln.ac.nz

Thanks ITS Team

All Sudent Computer labs will be closed and unavailable as of end of 20/Apr/2011 until 2/May/2011 as per normal practice.

The ONLY exceptions are the Landscape Labs D1 (24 Hour access) and D2 normal university Lab hours .

NOTE:  Due to Campus wide lockdown from 8pm Thursday 21/4 until 6.00am Monday 25/4, ALL LABS WILL BE CLOSED DURING THIS PERIOD.

Any concerns or issues please contact the Service Desk ext 8048 or ithelp@lincoln.ac.nz

Thanks ITS Team

Warning to staff and students: there is currently a phishing scam posing as a TradeMe user account administrator asking recipients to confirm true ownership of your account by sending your account details (username and password) via reply email. DO NOT SUPPLY YOUR USER DETAILS VIA EMAIL!

Warning to staff and students: there is currently a phishing scam posing as Lincoln University Help Desk asking recipients to confirm true ownership of your account by sending your account details (username and password) via reply email. DO NOT SUPPLY YOUR USER DETAILS VIA EMAIL!

Following the temporary closure of the 2nd floor of the Library, effectively removing access to the twenty plus desktops in the computer suite there, ITS have implemented steps to encourage students to focus their use of the remaining computer suites for teaching, learning and research activities. ITS have also provided resources to encourage use of their own laptops on and off campus.

ITS is rolling out Windows 7 and Office 2007 to virtually all networked Lincoln University owned equipment during 2010. The new versions of Windows 7 and Office 2007 both have a very different look and feel to that of Windows XP and Office 2003.  When your Windows 7 migration day approaches, your faculty or department administrator will ask you to register through them for one of the available 2 hour introductory training sessions.  The sessions are held in Forbes F031, next to the bookshop.  It is important that you register with your Administrator for a training session at least one week ahead of time; and attend.