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Student Health

Have a health issue? Contact Student Health and Support.

General Information

Have you got a cold or the flu? The information about colds in adults on www.healthinfo.org.nz may help you. Click A-Z health topics and navigate to Colds > Colds in adults.
 
If you still have questions after reading this information, please phone Student Health on 325 3835.
 
Student Health and Support is now accepting registrations for new patients. Register now.
 
Some examples of the kinds of things they can help you with are:
  • Health assessments for illness or injury
  • Health advice and education
  • Medical reports
  • Immunisation
  • Sexual health and contraception
  • Minor surgery
  • Counselling and mental health concerns
  • International student advice (anything from personal, social, cultural, educational, legal, or financial)
  • Aegrotat assessments.
And if you’re moving into the halls, or even a flat with friends, we support the NZ Ministry of Health recommendation that you get immunised for Meningitis C.  Click here to find out why.
 
Even if you’re not sure whether they are the right people to talk to, get in touch. They work collaboratively with all of the University’s support services, so they’ll be able to point you in the right direction.
 
All discussions with Student Health are strictly confidential.
 

How to Register at Student Health

Students are not automatically enrolled in the Health Centre, even if you have paid your Student Services Levy.
 
Domestic students
Registration reassigns your government health funding to us from your previous GP and is essential to receive heavily subsidised student healthcare at Lincoln University. We strongly suggest you also have a WINZ issued community services card and your Lincoln University student ID card.
 
To register:
  1. Please download an enrolment form
  2. Complete the form in black pen and post it to Student Health and Support or fax it to 03 325 3881.
  3. We will contact you if your form is not legible once printed.
International students
If you are an international student visiting the Health Centre, you do not have to pre-register (although it's easier if you do).
 
To register:
  1. Please download the international enrolment form and the Studentsafe Direct Billing Check List.
  2. Complete the forms in black pen and post them to Student Health and Support or fax it to 03 325 3881.
  3. We will contact you if your forms are not legible once printed to meet enrolment criteria.
 
Casual patients 
 
To register as a casual patient:
  1. Please download the casual patient registration form.
  2. Complete the form in black pen and post it to Student Health and Support or fax it to 03 325 3881.
  3. We will contact you if your form is not legible once printed to meet enrolment criteria.
Before coming to see us, please read your insurance policy carefully to ensure your condition is covered.
 
When you visit the Health Centre, the cost of your appointment can be billed directly to your insurance company if you have used Allianz (studentsafe). Without this approved insurance provider, you will be required to pay up front at the Health Centre and claim the costs back through your insurance company.

Cost

For domestic students, if you enrol with Student Health and Support as your Primary Health Organisation (PHO) you can save money on your consultations. To do this, you’ll need to fill out an enrolment form, and read about enrolling with a general practice.

For international students, if you choose to register with Student Health and Support and have student safe insurance, we are able to bill the insurance provider directly. 

Domestic Students
Prices effective from January 2016

Consultation Cost with PHO enrolment Cost without PHO enrolment - casual patient
Medical consultation $8.00 $25.00 with Community Services Card/HUC
$40.00^  without community services card/HUC
Nursing consultation $8.00 $10.00 with Community Services Card/HUC
ACC consultation $8.00 $15.00
Mental health and counselling consult $8.00 $15.00
Clinical Psychologist (therapeutic counselling) $8.00 $25.00

International Students
Prices effective from January 2016

Consultation Cost $NZD^^
Medical consultation $70.00
Nursing consultation $40.00
ACC consultation (Doctor) $50.00
ACC consultation (Nurse) $30.00
Counselling consultation $80.00
Clinical Psychologist (therapeutic counselling) $120.00

^ We reserve the right to charge for any missed appointments (not covered by insurance) We reserve the right to charge for any non-attended appointments $10 Doctor/nurse $20 Clinical Psychologist/Counseling 48 hours notice required.
** Studentsafe accounts are able to be direct billed.

A billing fee of $10 will be added to all accounts if account is not paid within 7 days.

About Us

Hours
During term time, we are open from 8.30am to 4.30pm on Monday to Friday. During Summer School and semester breaks, we are open from 9.00am to 12.00pm (or by arrangement) on Monday to Friday.
 
Staff
View our organisational chart, which will help you to get to know the names and roles of the Student Health and Support staff members.
 

Contact Us

For more information, or to make an appointment with a healthcare professional, visit Student Health and Support reception, call +64 3 325 3835 or fax +64 3 3253881.

Complaints Process
Lincoln Student Health & Support endeavours to provide quality medical care. However, we realise that as a consumer, there may be times when you are dissatisfied with the service received. See our Complaints Process document for more details on how to address this.

We're located in Hudson Hall, the Ellesmere Junction Road end - no. 81 on the campus map.

After Hours Care

In an emergency call for an ambulance, dial 111.
 
For after-hours medical care telephone 325 3835. You will speak to a nurse who will give you professional advice in regard to your care.

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