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Requesting Official Documents

Order  your official documents, either digitally certified (My eQuals) or as a hardcopy, here.

Requesting Official Documents

Order  your official documents, either digitally certified (My eQuals) or as a hardcopy, here.

Introduction


Lincoln University official documents such as transcripts, official letters, parchments and graduate profiles will be issued as either a digitally certified pdf via the My eQuals portal or as a hardcopy.  The availability in the digital format is dependent on the date you graduated.

The table below is a guide to the Lincoln University official documents that are available, and in what format – either a digitally certified pdf via the My eQuals portal or as a hardcopy.
 
 

 

Current student

Alumni - graduated after June 2018

Alumni-  graduated between  Jan 2015 and June 2018

Alumni -graduated before Jan 2015

 Document type

Official Letters

Hardcopy or digitally certified pdf – cost $20.00

Hardcopy or digitally certified pdf– cost $20.00

Hardcopy or digitally certified pdf– cost $20.00

Hardcopy or digitally certified pdf– cost $20.00

Transcript

Hardcopy or digitally certified pdf – cost $20.00

Digitally certified pdf – issued free at graduation

Hardcopy or digitally certified pdf– cost   $20.00

Hardcopy only – cost $20.00

Parchment

Not available

Hardcopy and digitally certified pdf – issued free at graduation

Replacement parchment (hardcopy only) – cost $60.00

Replacement parchment (hardcopy only) – cost $60.00

Graduate Profile

Available here

Digitally certified pdf– issued free at graduation*

Available here

Not available


 

^ Graduate Profile documents are only available for graduates of undergraduate degree programmes. The graduate profiles are available at any time from the Lincoln website Graduate Profile section. Graduate profiles are not applicable to pre-2014 undergraduate degree programmes.

 
The following students will only receive hardcopy transcripts or parchments (not available as digitally certified pdf):         
  • Lincoln-Telford University students
  • Lincoln University and Lincoln College students or alumni who studied or graduated prior to 2015
 
 

Ordering an Official Document

To order an official document, either a digitally certified pdf or hardcopy, please download and complete the order forms below. The  processing and delivery information, cost for each option, and the different methods of payments are listed on the order form.

   

Order a Transcript and/or Official Letter:

   

Order a replacement Parchment

 

Graduation after June 2018

Lincoln University students graduating after June 2018 will have digitally certified pdfs of the following documents issued free of charge and available via My eQuals: 

  • Official transcript issued within three working days of graduation. A hardcopy version of your transcript will no longer be automatically  provided, if you wish to obtain one you will need to place an order.
  • Copy of your parchment issued within ten working days of graduation. Lincoln will continue to issue hardcopy parchments on graduation, the digitally certified pdf is provided so that you can share your document with ease.
  • Graduate profile within ten working days of graduation (undergraduate degree programmes only). The graduate profiles of each of Lincoln’s degree programmes are available at any time from the Lincoln website Graduate Profile section.

 The first time these documents are uploaded to My eQuals, you will receive an email prompting you to register on the My eQuals system.

  • For document orders - the My eQuals email will be sent to the address you nominate on your order form
  • For documents issued at graduation - the My eQuals email will be sent to your ‘other’ (personal) email address in LUCAS.

Costs

The costs for the documents in either digitally certified pdf or hardcopy format are listed on the order form. Please select the documents and the options you require to confirm the total cost for your order.

 

Processing and delivery times for digital and hardcopy official documents

The processing of transcripts or official letters either via My eQuals or in hardcopy takes between two to three working days on payment and receipt of the order. In times of peak processing, such as prior to semester start, please allow up to 10 working days to process. Non-standard letters take longer to produce and are dependent on the nature of the letter requested.

Ensure you order your document in plenty of time to avoid disappointment. You can place and make payment for your order well in advance, and you can specify that your documents should be produced after results are released, or after graduation has taken place. If receiving your document in hardcopy, please add additional postal delivery time on top. The University sends documents by standard post unless you opt to pay extra for a tracked courier on the order form.

 

How to access your digitally certified official documents through My eQuals

  • Once your first order has been received and your document issued, Lincoln University will inform you by email that your document is now available.
  • The email will contain a link and instructions on how to create an account in the My eQuals portal.
  • You will only be able to create and access your My eQuals account after you have received this email.
  • The email notification from Lincoln University will be sent to either: the email address nominated on your order form; or, if your document is issued after graduation, to the ‘other’ (personal) email address you have in LUCAS.
  • Lincoln University does not administer your My eQuals account, so please make sure the address you use to create your account will remain valid and retain your login details as we cannot reset this for you.

 

User guides

View My eQuals User guide (PDF)

This step by step user guide takes you through first time registration and login, accessing and sharing your documents, and who to contact for help and in case of any issues. Once you are registered in the My eQuals, you can continue accessing documents you have ordered by logging into the My eQuals portal.

Official Documents Explained

Official letters

Eligible to Graduate letters specify your name, student ID, date of birth, the qualification that you are eligible to graduate with, and the next Graduation Ceremony date.   It does not contain any details of courses or grades, and are used for obtaining travel visas for graduation, or post study work visas, or to provide to prospective employers as proof of completion in advance of graduating.
Sample Eligible to Graduate Letter (PDF)

Degree Conferred letters specify your name, student ID, date of birth, date of graduation, dates of study at Lincoln University, the qualification(s); and, where applicable, any majors/specialisations or class of Honours/Distinction that you have graduated with. It does not contain any details of courses or grades.      
Sample Degree Conferred Letter (PDF)

 

Academic transcripts

The transcript is a record of your courses taken and your results achieved at Lincoln University.  After graduation your transcript shows your qualification as having been conferred or awarded, and records your graduation date. 

 

Parchments

Sometimes also known as a certificate or testamur, the parchment issued when you graduate.  Many graduates choose to frame their parchment.  Your hardcopy parchment is a legal document and there may only ever be one copy in existence so please keep it safe and secure.

 

The graduate profile

The Graduate Profile document is uploaded free of charge after graduation for graduates of the ‘new’ undergraduate degree programmes from June 2018.

The graduate profiles for each of Lincoln’s degree programmes are available on the Lincoln website Graduate Profile section.

In 2013 Lincoln University conducted a Qualification Reform, leading to the development of a new portfolio of Bachelor’s degrees.  Admission into the new degrees commenced in 2014. The graduate profiles for each of Lincoln’s degree programmes is available from the individual Bachelor’s Degree pages.  (You will find it bottom right of the page under ‘Graduate Profiles’).

What is My eQuals?

My eQuals is a joint initiative among New Zealand and Australian universities that gives students and graduates secure access to their academic records and official letters online through a secure portal. 

My eQuals allows you to control and share your digital documents with anyone you choose (such as a potential employer, agency or another institution) at any time, and from anywhere in the world. You cannot upload or modify documents in My eQuals, you can only view and share the documents that Lincoln University has uploaded.

The recipient of the shared documents knows the documents are authentic, as they are certified digitally by the source (e.g. Lincoln University).  The digital certification meets the legal requirements of certified digital documents in countries around the world. These security features are not guaranteed if the electronic documents are printed, as once printed, the authenticity cannot be verified.   

 

 

My eQuals users

 

Universities

 

Students

 

Employers

 

 

How My eQuals Works

 

Issue Documents

  • Provisions documents from the University's own systems.
  • Digitally certifies the digital document.
  • Provides a login to the document owner.
  • Can revoke or update the document.

Access and Share

  • Can view the document with a successful login/authentication.
  • Cannot upload documents.
  • Cannot alter documents.
  • Can determine who documents are shared with.

View and Verify

  • Can view shared document.
  • Can verify.
  • Can download and save documents.
  • Cannot alter or upload documents.

   

Information on My eQuals

 

User guides

View User guide (PDF) .
This step-by-step user guide takes you through first time registration and login, accessing and sharing your documents, and who to contact for help and in case of any issues.

 

Benefits of sharing your official documents through My eQuals

  • Control who can access your document(s) and for how long
  • Shut off access to any document, at any time.

Using My eQuals, you will be able to provide a hyperlink (URL) with any electronic application rather than attaching scanned documents or sending originals. You can share your documents with third parties such as employers, registering bodies or other institutions, and any other person you choose. 

 

Document security 

My eQuals utilises advanced cryptographic hardware and banking level security to produce and certify digital documents meeting international legal and privacy standards. The documents are both legally valid and tamper-evident. These security features are not guaranteed if the electronic documents are printed, as once printed, the authenticity cannot be verified. 

 

Help and Issues - who to contact

 

Login problems with the My eQuals portal

Lincoln University does not administer My eQuals and cannot reset login details. Please click the CAN’T LOG IN link on the login page and follow the prompts to resolve your access issues.

 

For help and guidance on use of the portal

There are FAQs about My eQuals on the homepage. Please refer to the Help section within the site once you have logged in. You can browse the Take a tour tab to familiarise yourself with the functionality.

 

 

Technical problems with the My eQuals portal

 

If the application is inaccessible, please contact support@digitary.net and provide a full description of the problem, including a screenshot.

 

If your documents are incorrect or not up to date

 

Please email: records@lincoln.ac.nz and provide your student ID and an outline of the issue.