Lincoln University Logo

Hotel Manager

Hotel managers plan, organise and control the operation of a hotel, including management of staff.

This profile is abridged from the CareersNZ website

Visit CareersNZ for the detailed profile

Pay per year

Hotel Managers
$60k-$100k

Job opportunities

Good
Due to strong demand

What you'll do

Hotel managers may do or oversee some or all of the following tasks:

  • Hire, train and manage staff and teams of people (especially in larger hotels)
  • Greet customers and check them in for their stay
  • Take client bookings for rooms and on local tours and attractions
  • Manage the hotel website
  • Plan budgets and keep accounts
  • Ensure that health and safety requirements are met
  • Organise and co-ordinate events
  • Market the establishment 

Hotel managers of smaller establishments may also do or oversee the following tasks: 

  • Serve customers food and beverages
  • Cook or provide meals 
  • Stock-take, order and price liquor and food
  • Uphold liquor laws, such as making sure there are no under-age drinkers on the premises 
  • Clean rooms and grounds and do laundry

Entry requirements

There are no specific entry requirements to become a hotel manager. However there are some preferred requirements, especially in larger establishments, such as a Bachelor's degree in business studies, hotel management and/or hospitality management, or another related qualification such as a marketing degree.

For more information about your study options see: Areas of specialisation: Business

Personal requirements

Hotel managers need to: 

  • Have excellent people and customer service skills 
  • Be able to relate to people from a range of cultures 
  • Be able to accept criticism 
  • Have good leadership skills
  • Have decision-making and problem-solving skills 
  • Be able to remain calm in emergencies

Job opportunities for hotel/motel managers are good because low unemployment and an increase in job vacancies means there is a shortage of people available to do this role.

Hotel/motel managers may work for:

  • hotels 
  • hostels 
  • motels and lodges 
  • bars, pubs and nightclubs.
Shannon 1920x1080

Student profiles

Check out some of our current students and recent graduates. They're doing great things.

Read their profiles

This information is a guide only. Last updated 11 December 2024.