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Student Health

On campus, you can find Lincoln University Student Health, which is a General Practice for all LU students.

Student Health is open


Please phone for an appointment. You can be seen for a face-to-face consultation but some issues can be managed by phone, particularly if you are at a distance.

Please wear your mask if you attend the centre in person and always let us know if you have any respiratory symptoms, even if this is not the reason for your appointment.

We can arrange a COVID-19 test at Student Health if you need one.

 

About Student Health 

We are a Foundation Accredited Medical Centre with a team of Doctors, Nurses, Counsellors and Administrative Staff. 

We will assist you with your health and wellbeing in a supportive, quality, inclusive and non-judgemental environment.  

Our services include but are not limited to:

  • Doctors' appointments
  • Nurse appointments
  • Injuries
  • Aegrotats
  • Driver licence medicals
  • Contraception
  • Sexual health
  • Counselling
  • Clinical psychology
  • Nutrition
  • Immunisations
  • Travel medicine

Booking an appointment

Please phone 03 325 3835 to book an appointment.  A nurse is available to discuss your needs and make an appropriate appointment for you.

We are a local service for current Lincoln University students. Please note that some distance learners may not be eligible.  

We reserve the right to charge for any missed appointments or late cancellations.  Please phone us to cancel well in advance if you cannot attend. 

Arriving at the Centre 

When you arrive at the centre, please follow the instructions on the door and text or phone us to notify us that you have arrived. Please note, we may not be able to see you if you arrive late.

After-hours Care  

If you need urgent health care, please go to an After Hours Clinic (the Riccarton Clinic, Moorhouse Medical Centre or the 24 Hour Surgery). 

After hours, our phone is answered by an on-call nurse who can give you advice.  

In an emergency, please call 111 for an ambulance. 

Enrolment and fees

Privacy and Confidentiality

Information held by Lincoln University Student Health is private and confidential. All Student Health staff are bound by the privacy protocols outlined in the Privacy Act 1993 and the Health Information Privacy Code 1994. Please see the Privacy Commissioner website for more information.  

Your medical records are not available to academic staff or other Lincoln University staff. Lincoln University Student Health will only share your health information with other University staff with your consent.  

Basic demographic information is shared with some PHO (Primary Health Organisation), MOH (Ministry of Health) and ACC agencies. Relevant medical information is also shared with other Health Agencies/Services if required for your health care.  

There are some rare occasions when we are legally required to share some of your medical records without your consent. These occasions only arise if we are concerned that there is an immediate and serious risk of harm to yourself or others.  

If you have any concerns or complaints about privacy of information, then please contact the Student Health Privacy Officer.  

For more details on our Privacy Policy please request a copy from Student Health. 

Feedback

We welcome feedback as it helps us to continuously improve our services. If you would like to send feedback or make a complaint to Lincoln University Student Health the following options are available: 

  • Feedback box in waiting room 
  • Email [email protected] 
  • Talk to our Practice Manager in person 

If you are unsure who to discuss a concern with, any of our staff can advise you on our complaints process. 

For more information on our Complaints Policy please request a copy from Student Health. 

Lincoln University offers counselling services.

Find out more

Location

You will find us on campus in Hudson Hall (Ellesmere Junction Road end) 

Contact details

Please phone 03 325 3835 to contact Student Health. 

Opening hours

Monday - Friday 8.30 am - 4.30 pm. Closed weekends and Public Holidays. Hours may be reduced in University holidays.