Request Official Documents
Lincoln University official documents such as transcripts, official letters, parchments and graduate profiles will be issued as either a digitally certified PDF via the My eQuals portal or as a hard copy. The availability in the digital format is dependent on the date you graduated.
The table below is a guide to the Lincoln University official documents that are available, and in what format – either a digitally certified PDF via the My eQuals portal or as a hard copy.
| Document type | Current student | Alumni - graduated after June 2018 | Alumni - graduated between January 2015 and June 2018 | Alumni - graduated before January 2015 |
| Official letters |
Digital copy: $30 Hard copy: $35 |
Digital copy: $30 Hard copy: $35 |
Digital copy: $30 Hard copy: $35 |
Hard copy only: $35 |
| Transcript |
Digital copy: $30 Hard copy: $35 |
Digital copy will be supplied free at graduation |
Digital copy: $30 Hard copy: $35 |
Hard copy only: $35 |
| Parchment | Not available | Hard copy and digitally certified PDF: issued free at graduation | Replacement parchment (hard copy only): $65 | Replacement parchment (hard copy only): $65 |
The following students will only receive hard copy transcripts or parchments (not available as digitally certified PDF):
- Lincoln-Telford University students
- Lincoln University and Lincoln College students or alumni who studied or graduated prior to 2015
Official letters
Eligible to Graduate letters specify your name, student ID, date of birth, the qualification that you are eligible to graduate with, and the next Graduation Ceremony date. It does not contain any details of courses or grades, and are used for obtaining travel visas for graduation, or post study work visas, or to provide to prospective employers as proof of completion in advance of graduating.
Degree Conferred letters specify your name, student ID, date of birth, date of graduation, dates of study at Lincoln University, the qualification(s); and, where applicable, any majors/specialisations or class of Honours/Distinction that you have graduated with. It does not contain any details of courses or grades.
Academic transcripts
The transcript is a record of your courses taken and your results achieved at Lincoln University. After graduation your transcript shows your qualification as having been conferred or awarded, and records your graduation date.
Parchments
Sometimes also known as a certificate or testamur, the parchment issued when you graduate. Many graduates choose to frame their parchment. Your hard copy parchment is a legal document and there may only ever be one copy in existence so please keep it safe and secure.
My eQuals is a joint initiative among New Zealand and Australian universities that gives students and graduates secure access to their academic records and official letters online through a secure portal.
My eQuals allows you to control and share your digital documents with anyone you choose (such as a potential employer, agency or another institution) at any time, and from anywhere in the world. You cannot upload or modify documents in My eQuals, you can only view and share the documents that Lincoln University has uploaded.
The recipient of the shared documents knows the documents are authentic, as they are certified digitally by the source (e.g. Lincoln University). The digital certification meets the legal requirements of certified digital documents in countries around the world. These security features are not guaranteed if the electronic documents are printed, as once printed, the authenticity cannot be verified.
| My eQuals users | Universities | Students | Employers |
| How My eQuals works |
Issue Documents
|
Access and Share
|
View and Verify
|
Benefits of sharing your official documents through My eQuals
Using My eQuals, you will be able to provide a hyperlink (URL) with any electronic application rather than attaching scanned documents or sending originals. You can share your documents with third parties such as employers, registering bodies or other institutions, and any other person you choose.
- Control who can access your document(s) and for how long
- Shut off access to any document, at any time.
Document security
My eQuals utilises advanced cryptographic hardware and banking level security to produce and certify digital documents meeting international legal and privacy standards. The documents are both legally valid and tamper-evident. These security features are not guaranteed if the electronic documents are printed, as once printed, the authenticity cannot be verified.
Personal information security
While Lincoln University does not have any campuses or affiliated partner institutions in the European Union (EU), we recognise that our students and/or alumni who may be located in the EU may wish to access their secure digital academic documents via My eQuals. If you are based in the EU, Lincoln University is committed to complying with the data protection principles under the EU General Data Protection Regulation (2016/679)(GDPR) when handling your personal information.
Help and issues - who to contact
| Login problems with the My eQuals portal | Lincoln University does not administer My eQuals and cannot reset login details. Please click the CAN’T LOG IN link on the login page and follow the prompts to resolve your access issues.Lincoln University does not administer My eQuals and cannot reset login details. Please click the CAN’T LOG IN link on the login page and follow the prompts to resolve your access issues. |
| For help and guidance on use of the portal | There are FAQs about My eQuals on the homepage. Please refer to the Help section within the site once you have logged in. You can browse the Take a tour tab to familiarise yourself with the functionality. |
| Technical problems with the My eQuals portal | If the application is inaccessible, please contact support@digitary.net and provide a full description of the problem, including a screenshot. |
| If your documents are incorrect or not up to date | Please email records@lincoln.ac.nz and provide your student ID and an outline of the issue. |
To order an official document, either a digitally certified PDF or hard copy, please download and complete the order forms below. The processing and delivery information, cost for each option, and the different methods of payments are listed on the order form.
Order a Transcript and/or Official Letter
Download and complete the Order Form
For any questions and to place your order email:records@lincoln.ac.nz
Order a replacement Parchment
Download and complete the Order Form and Statutory Declaration
For any questions and to place your order email: graduation@lincoln.ac.nz
Graduation after June 2018
Lincoln University students graduating after June 2018 will have digitally certified PDFs of the following documents issued free of charge and available via My eQuals:
- Official transcript issued within three working days of graduation. A hard copy version of your transcript will no longer be automatically provided, if you wish to obtain one you will need to place an order.
- Copy of your parchment issued within ten working days of graduation. Lincoln will continue to issue hard copy parchments on graduation, the digitally certified PDF is provided so that you can share your document with ease.
The first time these documents are uploaded to My eQuals, you will receive an email prompting you to register on the My eQuals system.
- For document orders - the My eQuals email will be sent to the address you nominate on your order form.
- For documents issued at graduation - the My eQuals email will be sent to your ‘other’ (personal) email address in LUCAS.
Costs
The costs for the documents in either digitally certified PDF or hard copy format are listed on the order form. Please select the documents and the options you require to confirm the total cost for your order.
Processing and delivery times for digital and hard copy official documents
The processing of transcripts or official letters either via My eQuals or in hard copy takes 5 working days on payment and receipt of the order. In times of peak processing, such as prior to semester start, please allow up to 15 working days to process. Non-standard letters take longer to produce and are dependent on the nature of the letter requested.
Ensure you order your document in plenty of time to avoid disappointment. You can place and make payment for your order well in advance, and you can specify that your documents should be produced after results are released, or after graduation has taken place. If receiving your document in hard copy, please add additional postal delivery time on top. The University sends documents by standard post unless you opt to pay extra for a tracked courier on the order form.
How to access your digitally certified official documents through My eQuals
Once your first order has been received and your document issued, Lincoln University will inform you by email that your document is now available.
The email will contain a link and instructions on how to create an account in the My eQuals portal.
You will only be able to create and access your My eQuals account after you have received this email.
The email notification from Lincoln University will be sent to either: the email address nominated on your order form; or, if your document is issued after graduation, to the ‘other’ (personal) email address you have in LUCAS.
Lincoln University does not administer your My eQuals account, so please make sure the address you use to create your account will remain valid and retain your login details as we cannot reset this for you.
