Organisation and Human Resource Management
You’ll gain a broad understanding of designing, managing and controlling the core transformation process in organisations in a lean, managerial decision-making context.
|Prerequisites and Restrictions|| You must satisfy the following requirement(s):
What you will learn
After successfully completing this course, you’ll be able to:
- Interpret and examine the concept of productivity in the operations area of manufacturing and service organisations.
- Appraise the value of managing core processes in any organisation and their role in developing and maintaining a competitive advantage.
- Examine how the results of quantitative and qualitative analysis of common operations management problems can be used to make decisions.
- Critique the eight dimensions of quality-productivity relationships in manufacturing and service industries.
Dr Mohini Vidwans
Department of Global Value Chains and Trade[email protected]