BMGT 314

Quality Systems

Course overview

An examination of the theories, philosophies, quantitative and qualitative techniques used to manage, monitor and control quality in modern organisations.

Course information

Prerequisites and Restrictions You must satisfy the following requirement(s):
  • a minimum of 60 credit point(s) from the course(s) specified below
  • a minimum of 60 credit point(s) from the course(s) specified below
  • any level 200 course
  • any level 300 course



  • Introductory Statistics, COMM-111



  • Statistics, QMET-103 QMET-103R



  • Statistics for Business, QMET-204



  • Biometrics, QMET-201

Credits 15
Domestic fees $753.00

What you will learn

After successfully completing this course, you’ll be able to:

  • Describe the elements of a modern quality system and their contribution to management objectives
  • Apply modern process measurement and analysis tools and techniques to drive continual improvement
  • Apply a variety of managerial tools and techniques to lead an organisation to superior performance
  • Analyse an organisation using the NZBE Criteria, assess the status of their overall management systems and identify improvement opportunities.

Course examiners

Robert Radics

Dr Robert Radics

Senior Lecturer

Department of Global Value Chains and Trade

[email protected]